What clients have to say...

Installation date: Novemver 2015

Mari/Jan/Erens

I just want to take this opportunity to thank you Jan and Erens for the outstanding service that we received.

We hesitated with the installation of our swimming pool due to the fact of hearing so many stories of pool companies who disappear and there is no after service. Relocating from Durban to Paarl we are not familiar with the different pool companies and after obtaining several quote's for the same pool we where amazed at the difference is in price and what we were offered.

We were blown away with Jan who accepted our word for payment after he had completed the pool. There are not many people like him who live up to his word.

The installation team (Mike and his helpers) were excellent. While digging and removing thousands of rocks they never complained about the extreme heat that they worked in. The process from the beginning to the end has been a good experience.

This is a company that lives up to their word. Your after-sales service is spot on. Thank you once again for your excellent service. It will be a pleasure to be a reference for you and would recommend your company to all.

Regards
Johnny and Maggie

Susan and Billy Marx


Installation date: February 2015

Good day Tygerberg Pools

I would like to say thank you to you and your team workers for the fantastic job of work done installing our pool at above address, I must say that the work was carried out quickly and efficiently, with no nonsense, and when they left the premises is was left very clean, neat and tidy, both my husband and I are very happy with the end result. Please extend our thanks to the team who worked on site.

I won't mind if you want to copy and paste this letter onto your face book site.

With thanks
Kind regards

Susan and Billy Marx


Installation date: April 2014

Hi Mari/Jan

I just want to take this opportunity to thank you and Jan for excellent service that we received. We are busy renovating our home and as you know it can be a daunting task and in our case very stressful. Working with you and Jan has been an absolute pleasure and if anyone wanted to install a pool I who recommend you guys. The process from beginning to end has been seamless and just watching your team work was brilliant. They are friendly and very efficient.

Thank you once again for a brilliant experience.

Regards

Clint/Anthea


Installation date: April 2014

Goeie More Jan

Ek wil net graag van die geleentheid gebruik maak om jou en jou span geluk te wens met die puik en vinnige diens wat ons ontvang het met die installering van ons swembad.

Groot was my verbasing toe ek die eerste aand van die werk kom dat die gat gegrawe was en die tipbak reg staan om alle sand te verwyder. Die manne het soos miere heen en weer gehardloop met die kruiwaens om die sand in die bak te kry. Dit was reeds laat maar julle het niks ontsien om ons perseel in orde te kry voor almal huistoe is nie.

Elke aand as die manne huistoe gaan was ons perseel skoon en netjies agtergelaat. Elke afspraak en belofte wat jy gemaak het, het jy nagekom.

Binne een week kon ons die swembad geniet.

Nogmaals baie dankie.

Groete

Boetie & Alet


Ek en my man het sowat 3 jaar gelede ons swembad laat insit deur Mnr Jan Mostert. Ek kan met eerlikheid s dat selfs na 3 jaar ons steeds uitstekende diens van hom kry. Die geringste probleem wat ons ervaar, kan ons maar net die telefoon optel en hy is dadelik daar om te kom kyk na die pomp of Ph van die water. Niks is ooit te veel vir hom om dadelik in sy voertuig te spring en uit te kom, 'n mens kan altyd op sy woord staatmaak. Sy eerlikheid en na-diens rekord getuig van opregtheid en Integriteit. Ek en my man het al vele van ons vriende na hom verwys en almal is hoogs tevrede met die produk wat hul ontvang. Ek kan Mnr Jan Mostert te enige tyd aanbeveel indien u 'n swembad wil laat insit en wat 'n plesier om met sulke mense besigheid te doen!"

Willieta

Ek en my familie is hoogs tevrede en baie gelukkig met die uitstekende diens.

Andre Muller


Installation date: December 2013

Baie dankie vir Jan en sy span..hulle was finominaal in hul werks kwalitiet en uitstekende diens. Ek het nie baie woorde nie, want Jan se werk praat vanself.

Ek en my familie is hoogs tevrede en baie gelukkig met die uitstekende diens.

Andre Muller


Installation date: November 2013

Hello Peter : Excellent Client Service Pool Installation


Installation date: May 2013

What an amazing pleasure it has been to work with Jan Mostert and his team at Tygerberg Pools. This is one of those businesses that live up to its motto of Honesty - Integrity - Quality and a Second to None after Sales Service.

These aren't just words A huge thanks to Jan, Stoffel and the rest of the team (Jan made sure we got the best every step of the way) who worked so hard to install our pool. We love, Love, LOVE it!! Everything came out fantastic - exceeding all our expectations and we could not be happier.

Special thanks for being the kind of people who can be depended on from beginning to end and beyond. Creatively your insights and suggestions were always well thought out, very low-key (no pressure ever) and you never suggested anything that was not entirely focused on delivering the product your intuition and experience told you would make us the happiest.

Of the things we like best is this - not only is Jan very hands-on during the project, he remains available even after the project is complete. Jan's patience, honesty, and easy-going personality make him extremely approachable and enjoyable to be around, which made us fans of Jan as a person.

But, it was his focus and attention to detail that made us fans of him as a professional. Jan conducts himself with respectability and he brings in the most highly respectable subs. We think this pool company is a gem. Our experience with them on a scale of 1 to 10 has been a 10++++. We almost wish we had another pool to install, but, we're going to enjoy this one to the max! Thank You!!

Marius and Suzanne Scheepers, Boston, Bellville


Dear all

I hesitated with the installation of my swimming pool due to the fact of hearing so many stories of people disappearing with moneys payed to pool companies or poor after sales service. I can without reservation or hesitation say Tygerberg pools has done a fantastic installation, all material was on time, the installation teams were keen and friendly and all went very well. Thank you for a pleasant experience

Andreas Hansen, Kuilsrivier


Hi there Jan,

I would just like to take a moment to commend you on the impeccable service rendered while installing our pool. From our first meeting my wife Karen and I had a sense of security dealing with you. Your onsite team lead by Michael (the site foreman) never let up on the work rate even when it rained. No task was to big or small for them, from re-arranging our yard to finishing the coping in record time. All work was finished off professionally and neatly with an amazing attention to detail. He always led from the front and is a huge asset to your organisation.

We would be more than happy to be a reference for you an would happily recommend you and your team in the future.

Kind regards,
Stephen & Karen Carter


Baie dankie aan Jan en sy span

Om een keer in jou lewe goeie diens te kry van n besigheid is n ongelooflike ervaring maar om twee keer van die selfde besigheid diens te kry is voorwaar n ongelooflike ervaring.

Ons het in 2010 die eerste keer kennis gemaak met Tygerberg swembaddens en dit was toe al die wenner in die mark as dit by pryse en diens kom. Geen een van die ander maatskappye het hulle geklop by prys en diens nie. Toe ons weer in die posisie kom om n swembad te installeer het ons geensins n ander kwotasie gekry nie ons het reguit vir Jan gebel en als was in n japtrap gedoen. Baie dankie Jan ek sal enige tyd weer trek na n huis sonder n swembad solank jy in die mark bly!!!

Installation date: August 2013

Eduard Morland

Protea Hoogte


Installation date: June/July 2013

We recently contracted Tygerberg Pools to make and install a new pool at our home.

What a pleasure. Jan is open all the way and explains everything to you up front including any potential other costs you may incur. While the quality, attention to detail and neatness were top class, it's their service that really puts them streets ahead. Jan and Ernst kept in touch the whole time and were always available to talk to - no excuses or nonsense. True professionals. In my experience this not standard in the pool industry.

I would recommend them to my mother-in-law.

Lucy Pedlar


Installation date: March 2013

Re Excellent Service Received

Dear Jan

I hereby would like to express my absolute pleasure with the services received from your company.

You not only put my mind at ease with our first consultation, but went the extra mile. The promise made by you for delivery of the work and the work schedule surpassed my expectations, and for this I am truly grateful.

Tygerberg pools had the lowest price for the size pool I wanted, but this did not mean sub-superior workmanship, only the complete opposite. Your company represented itself with the utmost professionalism, honesty and dedication. You were fore coming and honest in your approach, this is a very rare trait in any industry in your current times.

My concerns that the work won't be completed by the Easter weekend were met with assurances and job completion well before expected time, again proving the value you put on your clients. Your company lived up to and exceeded itself wit the building of my pool. I will gladly recommend your company to anyone.

Kindest regards
Satisfied clients
Fancois and Chasmah Ellers


Tygerberg Pools keeps all promises!

Finally a pool installer that keeps his promises! Jan Mostert of Tygerberg Pools gave us a quote to partly fill in our old big pool and fit a smaller new pool in the place thereof. From the start Jan was knowledgeable and honest with his recommendations and quote. He promised work to be completed within a week and a half. We could not believe it, as we had a pool installed previously by a well-know company and they did NOT deliver on time. Well, exactly a week and a half later the job was done, pool running, paving completed, site cleaned, etc. Well done to Jan and his team, it is so good to get good customer service and proper workmanship. We are so glad we chose Tygerberg Pools!

from www.hellopeter.com


Installation date: June 2010

Hi Jan,

Charmaine and I want to express our gratitude and appreciation for a pool installation well done.

We had a design in mind and we had a layout which we knew would work for us, however with you intervention of expertise and knowledge you put forward a lot of additional ideas to us which made us see the layout and design in a complete different light. You went out of your way to ensure that what we decided was what we wanted, you also gave us the space and time to think this investment through and you gave us the peace of mind by introducing us to some of your previous clients who were open and honest about your commitment to giving them the best possible service. We Thank You for that.

Your team was excellent by always being professional about their work, they were friendly and was always willing to answer any question about the installation. The time frame for completion discussed in the beginning was adhered to and the little changes discussed during installation was discussed in good faith and the compromises was agreed. The completed job was brilliantly completed and we are very happy with the end product.

We had 11 quotations on the table and we had some reasonable offers, but we chose your company, Tygerberg Pools because as the owner, you project managed the entire installation from the beginning to the final handover and that made up our minds about who we will employ.

Jan, Thanks again to you and your team for a job well done we will recommend your company to every person who wants to install a Perfect Pool

Regards

Vic & Charmaine


Installation date: January 2010

Dear Jan,

I would like to thank you and your staff at Tygerberg Pools for the professional manner in which you handled the installation of our fiberglass pool, paving, heating system, chlorinator and electrical system. After sending out numerous enquiries you were one of the few pool builders that bothered to visit the site and submit a quotation in person for the complete scope of work.

I was very impressed with the excellent workmanship and the fact that deadlines were discussed and met by your team.

We would recommend your services to others without hesitation.

Regards

LH van Rensburg


Installation date: December 2009

Dear Jan

I would just like to take this opportunity to thank you for the wonderful job your company did in installing my pool. I will definitely not hesitate to recommend you to all my friends as your service was of a very high standard.

Thanking you and God Bless
Kind Regards,
Igshaan Lucas


Installation date: November 2009

GETUIGSKRIF:

Ek en my man was altyd skepties en huiwerig om 'n swembad te installeer - mens hoor so baie van swak vakmanskap en die foute "dop" mos altyd 'n paar maande na die werk voltooi is uit nadat die eienaar van 'n swembad besigheid al weg is, en om dan weer diens te ontvang is so goed soos jy soek "wors in 'n hondehok"

'n Goeie vriend van my man het ons verwys na Jan, sy woorde was: "Jul sal nie verkeerd gaan nie" En ek moet erken ek het steeds my bedenkinge gehad, ek en my man was vantevore al vele kere "ingeloop", ek het geen versekering gehad dat ons hierdie keer goeie diens en waarde vir geld gaan kry nie ! Maar my seuntjie het met blink ogies uitgesien na 'n swembad want hy is versot op swem, en ons het toe vir Jan gekontak...

Tygerberg Pools, Swimming PoolsJan het vir ons 'n kwotasie kom gee, en ons was baie tevrede met wat hy gebied het en die werk is voltooi. Ons erf is 'n skuinserf en dit maak die werk selfs moeiliker, baie grond moes weggery word om die grond oppervlak sodoende gelyk te kry om die swembad te installeer, en was dit ietwat van 'n probleem, maar Jan het gekom met die oplossing : "Ons bou 'n keermuur wat ons gaan "cladd" - en in my wildste drome het ek nooit kon dink dit sal so mooi vertoon nie - almal wat ons swembad gedeelte sien, komplimenteer ons oor die "stunning" effek wat dit skep: die swembad, die pavers, die keermuur en plantbox vorm 'n pragtige eenheid.

Wanneer ons vrae het soos hoe die chloronator werk, is Jan gou daar om persoonlik te kom wys ! Dit noem ek klientediens !

My vriende wat die foto's sien van ons swembad, wil nou almal net swembaddens installeer! En as hul hoor hoe ek vir Jan aanprys, is hul nog meer opgewonde !

Ons is vir Jan baie dank verskuldig dat hy ons agterplaas in 'n absolute lushof omskep het !

GENIET DIE POOLPARTIES !!

Willieta Swart


Installation date: November 2009

Dear Jan,

I would just like to take this opportunity to thank you for the wonderful job your company did in installing my pool.

I will definitely not hesitate to recommend you to all my friends as your service was of a very high standard.

Thanking you and God Bless

Kind Regards,
Igshaan Lucas